Terms & Conditions
By accessing our website, browsing product pages, and placing any order for insulated thermoses, portable electric heaters, and other daily thermal living essentials, you automatically agree to fully accept and comply with these official Terms & Conditions in full. We reserve the right to update, revise, modify, and adjust these terms at any time without individual prior notice to customers, with all revised changes posted publicly and prominently on our website platform. Your continued use of our website and continued purchasing behavior after any policy updates are published constitutes your complete acceptance of all newly revised terms and conditions. We strongly recommend all customers review this page regularly to stay fully informed of any policy adjustments that may affect ordering procedures, payment processing, shipping arrangements, return rules, and overall shopping experience on our online store platform throughout all shopping seasons.
All listed thermos and electric heater products are subject to real-time inventory availability, and we reserve the right to discontinue product lines, limit purchase quantities per customer account, or cancel orders due to stock shortages, accidental pricing errors, inaccurate product descriptions, suspected fraudulent transactions, or unusual suspicious order activity. If we need to cancel any valid customer order, we will notify purchasers promptly through email communication and process a full refund to the original payment method within three to five business days. Customers are solely responsible for providing accurate, complete, and up-to-date shipping and personal information during the checkout process. We are not liable for delivery failures, lost packages, repeated delivery attempts, or shipping delays caused by incorrect addresses, incomplete information, or outdated contact details provided by customers during the ordering and submission process.
All order expenses including product prices, standard shipping fees, and any international customs duties or import taxes must be fully paid by customers at checkout. We accept all major credit cards, debit cards, and secure digital payment methods displayed during the payment process. All returns and exchanges must strictly follow our official Return & Exchange Policy guidelines. We do not accept returns or exchanges for thermoses and electric heaters that have been used, assembled, plugged in, operated, damaged, altered, modified, or removed from original sealed packaging. Opened electrical appliances and used daily personal thermal products are non-returnable for hygiene, electrical safety, and quality control reasons. Customers agree to use our website and purchased products in full compliance with all local and international laws and safety regulations. We reserve the right to refuse service to any customer who violates these terms or engages in unauthorized website behavior and improper product usage.